documents@mybritishpassport.com

FAQs

How much validity do I need on my British passport when travelling?

Your UK passport needs to be valid for at least 6 months after the return date of your overseas trip;  your passport needs to be valid for at least six months longer than your stay in a foreign country and must have at least 3 blank pages available.

If you do not comply with the above, you may run the risk of being denied boarding on your departure date or may be denied entry into a foreign country upon arrival.

If the expiration date is uncomfortably close to the cut-off date, make sure that you renew it way ahead of time.

The above information is quite important and something airlines rarely mention.

How can I renew my expired UK passport?

Your UK passport can be renewed at any time. To do so, visit: https://mybritishpassport.com/renew-online-country-confirmation

If there is time left on your British passport, it will not be added to your new British passport.

Please note that an expired British passport needs to be renewed BEFORE one can travel.

How can I renew my UK passport from South Africa, Canada or the USA?

Apply online for a British passport from abroad at: https://mybritishpassport.com/renew-online-country-confirmation/

What is the process for applying for a British passport online?

Make sure to have your credit or debit card ready before applying for a UK passport online. To apply, visit: https://mybritishpassport.com/renew-online-country-confirmation/

 

How can I renew my British passport online from South Africa, Canada or the USA?

I want to apply for my British passport: what documents do I need?

Depending on your specific application and situation, MyBritishPassport will tell you exactly what documents will be needed. Please send an email to documents@mybritishpassport.com for more information.

How much does it cost to renew my UK passport from South Africa?

Go to https://mybritishpassport.com/prices-from-south-africa/ for prices from South Africa.

 

What do I need to apply for a British passport?

Each situation is unique and depends on various factors. MyBritishPassport will be happy to advise you on the documents you need. Simply send us a message and we will get back to you as soon as possible.

What are the documentation requirements for applying for a British passport from South Africa, Canada or the USA

Depending on your specific application and situation, MyBritishPassport will tell you exactly what documents will be needed. Please send an email to documents@mybritishpassport.com for more information.

Is it difficult to apply for a British passport from abroad?

British passport application is now done uniquely online and the only difficulties or delays when applying from South Africa, Canada or the USA will be the time needed to send and receive documents. For more information on applying for a British passport from abroad, send us a message and we will get back to you as soon as possible.

Can I submit an online application for my British passport?

Yes! Make sure to have your credit or debit card ready, before renewing your British passport online at: https://mybritishpassport.com/renew-online-country-confirmation/

How long is a British passport valid?

Your UK passport is valid for 10 years if you are over the age of 16. For applicants 15 years old and younger, passports are valid for 5 years only.

Have questions? Visit this link for more information.

How long does it take to get a British passport?

It will take some time for the passport office to process and update the online status after submission of an application, approximately 3 – 6 working days.

Currently, a UK passport renewal takes approximately 3 – 4 weeks to process and first-time British passports take approximately 4 -6 weeks.

Don’t book any travel until you have a valid UK passport.

Visit: https://mybritishpassport.com/british-passports/ or more information.

How can I renew my British passport if I’m living in South Africa, Canada or the USA?

You can go to https://mybritishpassport.com/renew-online-country-confirmation/to complete the easy online application form.

MyBritishPassport will assist you via email, regarding digital photo requirements, supporting documents, etc., which are all required by Her Majesty’s Passport Office.

If you would prefer to speak to a consultant in person or require additional information, please go to https://mybritishpassport.com/contact-us/ to see the contact details for the country you reside in. Alternatively, you can send an email to documents@mybritishpassport.com and we will gladly assist.

Be aware that applications that haven’t been checked are often delayed or rejected due to incorrect photos, supporting documents and incorrectly completed forms.

How can I apply for a first-time UK passport if I live in South Africa, Canada or the USA?

You can go to https://mybritishpassport.com/renew-online-country-confirmation/ to complete the easy online application form.

MyBritishPassport will assist you via email, regarding digital photo requirements, supporting documents, etc., which are all required by Her Majesty’s Passport Office.

If you would prefer to speak to a consultant in person or require additional information, please go to https://mybritishpassport.com/contact-us/ to see the contact details for the country you reside in. Alternatively, you can send an email to documents@mybritishpassport.com and we will gladly assist.

Be aware that applications that haven’t been checked are often delayed or rejected due to incorrect photos, supporting documents and incorrectly completed forms.

Is MyBritishPassport a legitimate company?

Yes, MyBritishPassport is an online, legitimate British document services company that assists applicants worldwide who are living in the USA Canada and South Africa.

MyBritishPassport ’s authenticity can be verified through our registered courier companies, DHL, Royal International and UPS.

Stripe, which is the payment system that we use for all transactions, will also assist in verifying the legitimacy of our business.

In addition, for extra peace of mind, you can refer to our many positive client testimonials here: https://mybritishpassport.com/testimonials/ 

Why should I use MyBritishPassport?

We offer an independent service and are not associated with any government in any way. MyBritishPassport is an online legitimate private UK document services company that assists with checking that all your application documents are correct and making sure that they are ready for submission.

You have the option to apply on the official government website, however, it is advised that you make use of our services in order to check and make sure that your application is correct before submitting. Our service exists in order to help you avoid the headache of completing complicated government forms and possibly risk losing your government fees if your application is rejected or delayed for too long.

Note that applications that haven’t been checked beforehand are often delayed or rejected due to incorrect photos, supporting documents and/or incorrectly completed forms.

We do not ship your physical documents to our offices, they are sent directly to Her Majesty’s Passport Office in the U.K. for your own security and peace of mind.

MyBritishPassport arranges and pays for the shipment of your documents using our reliable and trustworthy international courier companies, DHL, UPS and Royale International. Email communications to aid this process are sent and received via a secure server.

We pride ourselves in offering you personal attention, expertise and no delays. Our services are trusted and guaranteed.

We arrange for your documents to be sent directly to the passport office with a registered and reliable courier service, thereby eliminating the risk of loss or delays. Your new passport or certificate will then be sent to you using DHL.

MyBritishPassport is available online, via email or on the phone and we offer our clients free consultations. If you have any questions, please feel free to contact us here.

We are passionate about providing excellent customer service, personal attention and will always get back to you without delay.

What is the process for renewing my UK passport from abroad?

You can go to https://mybritishpassport.com/renew-online-country-confirmation/ to complete the easy online application form.

MyBritishPassport will assist you via email regarding digital photo requirements, supporting documents, etc., which are all required by Her Majesty’s Passport Office.

Note that applications that haven’t been checked are often delayed or rejected due to the submission of incorrect photos, supporting documents and/or incorrectly completed forms.

How long will it take for my British passport to be renewed?

It will take some time for the passport office to process and update the online status after submission of an application, approximately 3 – 6 working days.

Currently, a UK passport renewal takes approximately 3 – 4 weeks to process and first-time British passports take approximately 4 -6 weeks.

Don’t book any travel until you have a valid UK passport.

Visit: https://mybritishpassport.com/british-passports/ for more information.

What is included in the MyBritishPassport fee?

Your once-off payment is fully inclusive – including passport office fees, courier fees, service fees, new passport/s delivered directly to you. Ongoing communication via emails/telephone calls between our consultants and the applicant until delivery of the new passport. Checking, reviewing and processing the application on your behalf, making sure everything is correct.

Please note that applications that haven’t been checked beforehand are often delayed or rejected due to incorrect photos, supporting documents and incorrectly completed forms.

How do I send my passport photos to MyBritishPassport?

Photos need to be submitted electronically as the photos need to be digital. Printed photos are no longer accepted anymore. MyBritishPassport will guide you through the process and tell you exactly how to submit your digital photos.

What happens if I don’t have the correct supporting documentation: how can I obtain them?

Send an email to documents@mybritishpassport.com for more information on how to get an official government replacement copy.

Please note that all supporting documents MUST be originals and that photocopies will not be accepted.

What is a countersignatory?

A counter signatory is the person who verifies the identity of the applicant for all:

first-time applications or passports expired very long ago;

the replacement of a lost, stolen or damaged passport;

renewal of a passport for a child aged 11 or under; 

or the renewal of a passport if your appearance has changed and you are unrecognisable from your existing passport.

When would I need a countersignatory and who can help?

Some passport applications must be signed by someone else (the ‘counter signatory’) to prove the identity of the person applying for:

first-time applications or passports expired very long ago;

the replacement of a lost, stolen or damaged passport;

renewal of a passport for a child aged 11 or under; 

or the renewal of a passport if your appearance has changed and you are unrecognisable from your existing passport

I need a countersignatory but I don’t know any British citizens in my area- what should I do?

If you are applying from outside of the UK, your countersignatory does not need to be British but must have either a current British, Irish or other EU, US or Commonwealth passport. Your application will also be processed faster if they own either a British or Irish passport.

What are the criteria for countersignatories?

There are very specific and strict rules for who can be a countersignatory. These rules change from time to time so MyBritishPassport will advise you at the time about exactly who qualifies as a countersignatory, depending on the specifics of your application.

What does my countersignatory need to write on my form?

MyBritishPassport will guide you through this process and tell you exactly what the countersignatory must write.

Are my children eligible for UK passports?

Yes, if one or both parents were born inside the UK and the child was born outside the UK then your children can apply for British passports.

In some instances, the child’s birth will need to be registered with the British authorities before applying for a British passport depending on the birth dates of your children.

Go to https://mybritishpassport.com/our-british-passport-services/#renewal for more information.

How do I know if I am eligible for a British passport?

It all depends on the given circumstances, as well as the dates and places of your parents’ birth. If one or both your parents were born inside of the UK and the child was born outside the UK, then the children can apply for British passports.

In some instances, the applicant’s birth needs to be registered with the British authorities before applying for a British passport depending on the birth dates of the applicant/s.

Please send an email inquiry to documents@mybritishpassport.com we will gladly assist with more information.

What are the criteria for British passport photos?

All photos need to be submitted electronically as printed photos are no longer used and accepted anymore. MyBritishPassport will guide you through the entire process and instruct you on exactly how to submit your digital photos.

Please note that applications that have been submitted without being checked are often delayed or rejected due to incorrect photos, supporting documents and incorrectly completed forms.

How can I provide proof of residence?

Applicants from some countries will need to supply proof of residence. If you are one of those applicants, MyBritishPassport will guide you through the steps and tell you what to do.

Please note that applications that have been submitted without being checked are often delayed or rejected due to incorrect photos, supporting documents and incorrectly completed forms.

Must I send in my old UK passport when I’m renewing my passport?

Yes, this is a requirement.

How safe is it to send in my old passport plus my forms and documentation?

Yes, it is safe to send them and all original documents will be shipped back directly to you, the applicant,  from Her Majesty’s Passport Office via secure courier delivery.

Must my documents be certified?

MyBritishPassport will advise you depending on the particular situation. Remember that only original documents will be accepted. If you are missing these, MyBritishPassport will assist with more information on how to get an official replacement copy.

If your documents are not in English or Welsh, you will need to send through a certified translation together with the original document/s.

What do I do after making payment?

You will receive an email confirming that your payment was received and has been allocated to your file. Your application will be finalised and you will receive an instructional email, detailing the next step.

How do I communicate with MyBritishPassport?

MyBritishPassport encourages email interaction rather than telephone communication as this allows for a written record of your transaction/s history, for your convenience and security.

All contact with our clients is usually conducted via email. If you are at all worried about privacy, please note that all of our emails are sent and received via a secure server.

Email: documents@mybritishpassport.com

What is the next step after my application has been submitted?

If you do not pay immediately then you will receive an email with payment instructions. Please look out for the email and check your Spam/Junk mail folder if necessary.

Your application will be finalised with Her Majesty’s Passport Office. Once this has been done, you will receive an email advising you of the next step to follow.

A copy of the completed application form will be emailed to you, check your application form and make sure all the given information is correct.

Please note that all information provided is strictly confidential and all personal information gets destroyed once a transaction is completed.

What’s the best way to send my documents to the UK?

MyBritishPassport’s registered international couriers will securely ship all documents directly from your address to the passport office in the United Kingdom.

Shipment bookings are made on your behalf by MyBritishPassport We make sure to only use reliable courier services due to the sensitive documentation and information being shipped; the package in transit will be tracked and written proof of delivery will be provided.

How will I receive my new passport?

New passports and supporting documents will be shipped directly from Her Majesty’s Passport Office to you (the applicant), by secure, signed delivery.

Two separate deliveries will be sent to the address given on your application form, one with your new passport and the other with your original documents (and old passport, if applicable). Occasionally the supporting documents may arrive before your new passport, so just bear this in mind.

Will I be notified when my new passport has been sent?

Yes, you will receive a notification via either email or text message.

Who is MyBritishPassport and where are you located?

MyBritishPassport is an online legitimate and private British passport services company who is not associated in any way with any government, operating worldwide. Our aim is to make future clients aware that we offer an independent service.

Email: documents@mybritishpassport.com

Can I visit MyBritishPassport in your offices?

Unfortunately, we do not operate out of a physical head office as we are an online business. However, we are always available to interact with clients over email or phone.

To contact us, send us a message here. 

Renewing British Passport