A MEMBER OF THE U.K.PASSPORTS™ GROUP

Testimonials

MyBritishPassport made my UK passport renewal so easy. I was confused by the UK government online instructions for doing it yourself and I am so glad I found MyBritishPassport. Robyn guided me through every step with clear instructions, arranged pickup and delivery of documents, and responded quickly to any queries I had. The whole process took about 6 weeks. Job well done! I have already recommended MyBritishPassport to friends and relatives and will keep doing so. Thank you!

Mary Anne Rose

It arrived this morning. I’m good now until 2032.

Enormous thanks go to you and all at MyBritishPassport for a seamless transition from old to new. 

 

George McGilvary

My wife and I recently renewed our UK passports with MyBritishPassport. Could not have been easier. Start to finish without leaving home. Even photo’s were done without leaving. We were coached every step of the way. Documents were picked up by a courier, delivered to passport office in England, then new passports delivered to us at home. No stress, no fuss, all in 3 weeks. Highly recommended.

John Smithard
I would not have wanted to do the whole process without MyBritishPassport’ help and guidance. I highly recommend this invaluable service. 
Anne Bloom-Burton

Very impressed… 1 Week for my British Passport to be processed and sent.

Kapritia Gress

Where do I start.  Firstly, the ease of using your web site was fabulous,  but most importantly the communication you provided us on such a quick basis was exceptional. Best wishes to you. 

Susan Dubin

Hi Robyn,

Glad to let you know that I received my old passport as well this morning. 

Here, I would like to extend my appreciation of your help to have my passport renewed quick and easy.

Your prompt replies throughout the process was so reassuring. You are so helpful, understanding and efficient. Thumbs up!

Margaret Rhys

The family has been going through the process of obtaining U.K. passports.  I have found that  Madeleine’s expertise in checking applications eased our anxiety by giving us the feeling of having someone in our corner.  We are still in this process and my confidence grows that Madeleine and the U.K.PASSPORTS team will see us through to the end of this journey.  Here is a picture of our youngest with his new passport!  Cheers. 

Carlos Perez

Thank you for assisting me in renewing my passport. 

I was very impressed with the service provided by MyBritishPassport. The whole process was seamless and easy to follow. I would happily recommend you to anyone who needs their passport application lodged.

Yours Sincerely.

Dr Ramdyal Bhola

I was extremely happy with your efficient service. I will definitely recommend you to family and friends.

Jacqui Cloete

Just received my passport in 3 weeks.  Wonderful service.  Thank you so much
Glenda for your patience with my many questions and queries.  So refreshing
to receive such service these days.  I can recommend your service 100%. 

Your service levels and communications have been outstanding – thanks for your great work!

Ann Jackson-Chamings
Thank you for being so efficient, it really is very much appreciated. Also your feed back on our private, personal information, that is extremely professional. We are very much impressed with your fabulous business practice.
James Edward

Hi Carina,

I’m over the moon to let you know that my new UK passport arrived to my home this afternoon – 4th August.  It has taken, for everything – travelling to the UK and back plus the checking and printing at HMPO etc – only 18 days!!

I was gobsmacked to receive a text from DHL advising me that delivery would be today – originally to be next Monday.  

So happy and relieved.

Thank you so much for all your help, updates and confidence which helped me sleep soundly at night.  

DHL are wonderful too – who would use Australia Post for such a confidential and precious document?

Again, thank you again for your great insight in helping me from the other side of the world to get this organised, and to U.K.Abroad.

My daughter and family live in London so guess where I’ll be going for a break in the not too distant future.  We are also organising to meet up in Phuket, Thailand next year. 

Maggie McLean

I have now received both my new passport and the old one.

I would like to thank you for your help and excellent service and would have no hesitation in recommending your company to anybody and consider your service professional and punctual.

May your company continue to thrive.

Best wishes.

James Kelly

Just received my new passport, thank you so much for your service. 

I just received a parcel from DHL and from the very start to finish your service has been exemplary. 

My family business The Chocolate Box in Melbourne Australia has always valued great customer service right down to the perfectly finished bow on the box.

It was wonderful to be treated and looked after by you, thank you so much.

My brother and I sold the business recently and are now happily retired so being able to find good service is a joy. 

 

Marion Adler-Bishop

Very happy to report that my new UK passport arrived last evening right at my door!!!

We are very thankful for your excellent service and advice to make it possible, which we though it was going to be a very difficult task since we live in a very small town in Mexico. You made the process very easy and we are very pleased with the results. I would highly recommend your services to any Ex-pat living abroad.  Thank you again Saretha!  

Best regards and Gracias!

Edwin Christopher Salter

I wish to pass on my sincere thanks to Juan Pierre for helping me get my passport.  He was incredibly patient with a pensioner who is technically challenged and helped me through each stage.  He double checked all my documents to ensure that the correct ones were sent and this did mean a few backwards and forwards before getting the correct one.  What could have been an extremely stressful and also more lengthy and costly exercise, turned out perfectly. So a very big thank you to him for going the extra mile with all his assistance.   It was a pleasure dealing with him and I will happily recommend him to anyone I know needing this service.

 

Michele Smith

I am writing this email to say a heartfelt thank you for both of your endeavours to get Carl’s birth certificate back.

When DHL knocked on my door just now, I felt a huge relief – my kid can now go to college and have his Australian passport renewed.

While the HMPO hasn’t been helpful AT ALL, you never gave up and kept calling them on our behalf and I can NOT thank you enough for that.

I’ll never let this important document leave my sight – EVER!

Thank you again, I tried to call you just now Elyse to say thank you in person, Congratulations, you have got another happy customer.

Yours very gratefully,

Tina Saberton

I can’t tell you how happy I am today I received my New Passport. I’m so thrilled. I think my family’s ears are sore for all the noise I’m making.

But seriously I need to thank you Saretha for all you’re help with this process as I am not that great on the internet but with your help and advice it  helped me so much, thats why I’m a happy lark today. 

Thank you thank you thank you Saretha I have signed my passport as per the instructions.

Have a awesome day,  and if your ears are ringing don’t worry it’s only me telling everyone how wonderful you are.

Tracey Wade
MY review of Juan-pierres service is 5 star, actually 10 stars. Getting the bill of lading and tracking all the way was fabulous. I would recommend MyBritishPassport to anyone. He did a fantastic job. Thank you!
James Lafferty

The attention we received from Jean-Pierre in relation to the renewal of my wife’s passport was both
timely and efficient. We would have no hesitation in rating the services of both him and MyBritishPassport as being Five-Star.

Michael Hamilton-Clark

The service we received when renewing our British passports from South Africa was faultless!
Kind Regards

Colin and Norma Vaughan

Thoroughly recommend all Aussies use this service! We had Robyn as our consultant, it was quick, easy, self-explanatory, professional, immediate communication and very personal! Five stars!

Edward Smith

I received my passport yesterday morning. Thank you so much for you efficient service, I so appreciated you keeping me advised every step of the way and informing me of all the procedures, I so appreciated it. It has come back in time as I have to travel to Namibia urgently to see my grandson who is in hospital so I was so relieved when it came yesterday.

Sandra Johnstone

You have been absolutly outstanding re communication caring and ensuring all gets done.

I can only say Thank you very much!

Best regards

Richard Pelczarski

I’ve now safely received both my old and new passports – the new one about a week or so ago and the old one today.

Thanks once again for your help and the great communication all through the process – very much appreciated!

Also, I’m not sure how long this current process has been in place, but I must say it’s an excellent service – very easy and convenient to use. It really made the renewal quite simple from my perspective.

Mark Smith

When I applied to renew my British passport I did not know what to expect. I convinced myself it would be a long, drawn-out process with many stumbling blocks. However, from the first time that Jean-Pierre contacted me, it was surprisingly much easier than I thought it would be. He was always available to answer my questions and responded in good time. As I explained to Jean-Pierre after receiving my new passport, my only regret was that the passport does not have King Charles III, as the new monarch. Many thanks for all of your help.

Michael J. Brazier

When your email came today I shouted with sheer joy! Your previous email had said 4-6 weeks and I could see it might be tight. When today’s email said 21days I was ecstatic as I had gone ahead and booked my flight for 3 January . My older sisters health is far from good. She is the same age as the Queen was.
You feel like a great friend, I have so appreciated our contact. 
I will let you know when my passport arrives.
Warmest wishes 

Lionel
The service was excellent, Miquel my consultant did an excellent and efficient job in processing the application and answering all my questions/ concerns. The time I was without a passport was 13 days DHL  time from pickup in CH, delivery to Passport Office, processing and delivering back to CH. This was far better than 4-6 week estimate which for an expat without a passport is rather disconcerting and disturbing, given the world security situation.
I can really highly recommend MyBritishPassport. 
Very satisfied client.
client testimonial photo
Madeleine Kings

So happy to have my new British passport in hand! Everything went smoothly thanks to MyBritishPassport. Christa spared me all the administrative hassle and DHL delivery at home was a real plus

If you need your passport renewed or to apply for a new one then look no further, UK Passports made everything so easy to renew my passport. Elyse is super friendly, very responsive, and made everything so easy to get my passport. Since my passport was not renewed for over 20 years Elyse made sure I had the right documents and provided easy how-to steps to make sure all documents were sent correctly. 
 
Pick up for my documents was arranged and drop off, this was a simple smooth process, I highly recommend UK Passports they are a friendly great team!
Rupi H

I have good news, my passport arrived last night. Thank you very much for all your help with this. You were great to work with and I truly appreciated your responsiveness and thoroughness. The process is always a little stressful from my end, but your professionalism was really helpful and gave me confidence that all would be well. And, it was.
Thank you again.

Peter

MyBritishPassport was great fast and efficient. We started the process on February 15 to renew my British passport and received my new passport on March 9th. I live in the USA. Would definitely recommend and use them again.

Sheila Kotowski

I want to thank MyBritishPassport so very much for everything you have done for me, you have gone above & beyond to help me with my passport application.

Diane

I cannot tell you how impressed we are with the personal service that we have received from Brittany. She went above and beyond with keeping us in the loop, promptness, friendliness, everything.

David Drake

Many thanks for the absolutely sterling service you have provided.

Lindy

Thanks so much for all your amazing support. You are so professional and it’s been an absolute pleasure working with you.

Anne Summerfield

Thank you very much for your excellent professional service. I’m telling all my friends to get their new passports from MyBritishPassport. Nothing but the best for my mates.!!!

Jim Payne

Delighted my Passport has been dispatched already, thank you 

Won’t forget your help and kindness.

Anne Brogan

I am especially grateful to you for your excellent customer service and attention to detail. Your assistance was an outstanding example of courteous…prompt ..professionalism. It is a rare find these days.

I shall certainly give the highest recommendation of UK Passports Abroad to all of my contacts living outside the UK. 

Any future customer of yours will be very blessed to receive your outstanding service.

 

Chris West

I am well pleased with the service I received from MyBritishPassport. And applause your professionalism.

Alan Johnson

The service is amazingly fast. I would like to say Thank You. Your guidance and friendly attitude are highly appreciated.

Robert Fisk

It was great to know there was someone guiding me throughout my UK passport renewal process.

Rob Nolan

I would just like to say a huge Thank You for the excellent customer service and regular correspondence. 
Thank you for making this a smooth and stress free transaction.

Heather Young

This has been a really great service and process. Thank you so much for the transparency throughout

Roger Bartlett

I appreciate the good service and detailed communication MyBritishPassport provided throughout this process.

Stuart Keirle

I’ve been really impressed with how on to it MyBritishPassport have been throughout the whole process, you have been really helpful and guiding in what could be a stressful interaction especially when applying from overseas.

Marie Cramp

I want to thank your organization for all the wonderful service, and communication.  You kept my Husband and I informed every step of the way, and if I had a question, you contacted me right away by phone or email. We received my British passport within 25 days of applying for it. You made the process very easy, and I would recommend MyBritishPassport to any British Citizen, who is living abroad.

Mavis P. Taylor-May

Many thanks for all your help and speed. I really appreciate your efforts and support. I found your answers to all my questions very professionally answered and they helped with the stress of this process.

Mark Dinning

I truly cannot offer 100% for the service I have received from MyBritishPassport but I will
give 120%.

Frank Hirshfield

Thank you so much for your tremendous help and assistance and it was absolutely amazing how quickly the new passport was issued and arrived here in Salzburg. I can only stress that I am 100% satisfied with your work.

Ruzica Lloyd

Thank you for your speedy and professional guidance on our British passport application.

Alan Baker

Thank you for this very pleasant experience of renewing my British passport. What a change from ten years ago!

Wendy Walker

Your service was fantastic.

Thank you very much,

Bob Rose

Your support and guidance throughout the process has been truly exceptional.

Receiving my British passport is a significant milestone for me, and it would not have been possible without your unwavering commitment and expertise.
Your efforts have made a lasting impact on my life, and I am deeply grateful for your generosity and dedication.

Once again, thank you for your kindness and assistance. I genuinely appreciate all the time and effort you invested on my behalf.

Kush Kumar

I would like to thank MyBritishPassport for the great service you have given to me.

I would certainly say that you went the extra mile for me.

Ann Robinson

We both wish to offer our sincere thanks for your close attention to the whole process, your immediate responses to our questions. and your prompt action at every step.

MyBritishPassport made the whole process go smoothly for us and we hate to think what a mess we could have gotten into without your guidance.

Pamela and Charles Wreaith

I received my new passport in just eighteen days since sending the application form to MyBritishPassport on Sunday 22 October.

Many thanks to you and your colleagues for making this process so painless.

Alan Holmes

Thank you to MyBritishPassport for making this such an easy process and treating me with compassion.

I have told my UK cousins and my children about you! That is the difference you have made through what has been a very difficult situation.

Julie McDowell

If I ever had to get another UK passport, I’d choose MyBritishPassport.

Fiona Mackie

Without your assistance throughout the process, it wouldn’t be possible for me to receive my passport so quickly.

Jue Ru Shih

I just wanted to thank MyBritishPassport deeply for all your guidance and patience throughout this whole process. It’s quite unusual to receive such professional, personal and attentive service in these days of bots and AI and I appreciate everything you’ve done to help.

Andrew Tyler

I want to say thank you.

You have made what could have been a frustrating, difficult task easy. It has been a pleasure working with MyBritishPassport on my passport application.

Dawn Gilliams

I  want to say thank MyBritishPassport for all your help I really appreciate it. Without your help, the process would have taken a lot longer and not as easy.

Robert Dunne

I can’t thank MyBritishPassport enough for making it all happen for me, you have been absolutely brilliant to deal with and I wouldn’t hesitate to recommend you to anyone I know who might want to renew their British passport in the future.

Roger Blake

Thank you for your help and support in this process, super efficient and I would recommend MyBritishPassport to everyone.

Linda Sutherland

To be honest, I was a bit suspicious of the online service at first.
However, to my surprise, the complete experience has been nothing short of magnificent.

I cannot believe the process took such a small amount of time, with no red tape whatsoever.

I will highly recommend your services to anybody.

Jay Davis

My previous renewal 10 years ago had caused me considerable stress, so the idea of using an agency had immediate appeal.

It felt right for me this time round..it was reassuring to learn that all my application documents would be checked 100% before being submitted, to avoid the risk of having to start afresh …and pay the hefty fee all over again… due to some minor error!

Advice (via email) was clear and helpful even before payment. My questions were noted and replied to promptly and thoroughly.

The process is not without its technical challenges, especially for one of my generation, but it makes a world of difference to feel guided and supported along the way by the expert who was assigned to me.

So, my appreciation and warmest thanks to all concerned. I am now set for the next ten years!

Angela Paynter

Thank you so much for your help, quick and efficient actions and patience with me.

Johnny NGO

The whole process has been a dream.
Thank YOU for making the process all so easy. 

Nickie Griffith Jones

I am happy to say that my application to renew my passport was trouble-free. Each phase of the process was made smooth due in no small measure to the meticulous, courteous and friendly attentions of the team at U.K.ABROAD. I was kept fully informed right through to the time the new passport arrived. I have no hesitation in recommending the service

Anton Floyd

The turnaround time is very impressive.

Thank you U.K.ABROAD for your expert advice and assistance…

Ralph Cottrell