A committed professional with a sophisticated blend of business acumen, Shannon holds a Bachelor of Commerce degree. She brings an organised, optimistic, and hard‑working attitude to every task.

A true believer in the mantra, “Being happy never goes out of style” (Lilly Pulitzer), Shannon infuses her day‑to‑day at MyBritishPassport with both efficiency and an energetic, style‑driven spirit.

Outside of work, you’ll often find her lacing up for a run, savouring a delicious meal, escaping into an engrossing book, or losing herself on the dance floor as a passionate Scottish dancer. Shannon’s multi‑faceted passions make her not just an expert in customer care but a vibrant and well‑rounded team member.