A MEMBER OF THE U.K.PASSPORTS™ GROUP

British Passport Renewals & Replacements

British Passport Renewals and Stolen, Lost or Damaged Passport Replacements.

Renewing British Passports

From Abroad

Did you know that British passport renewals from abroad are often delayed or rejected due to inaccurately completed forms and incorrect supporting documents? This is why it is important to have your documents and application checked before sending it to HM Passport Office. 

Delayed or rejected British passport applications may easily cause a cancellation of an application which unfortunately means passport fees need to be paid all over again. HM Passport Office does not issue any refunds. 

MyBritishPassport assists British citizens living abroad with their British passport renewals. 

What Can
MyBritishPassport
Help You With?

Are you based abroad? We offer hassle-free online British passport renewals and replacements. Avoid delays and have your British passport delivered straight to your door.

  • No Delays
  • Expert Advice
  • Passport Delivered to your Door
  • Quick & Easy Online Applications
  • Friendly, Personalised Service
book

British Passports:
How It Works

Our Simple Process

MyBritishPassport makes renewing British passports hassle-free. 

british-passport-renewals from south africa

Simply complete our easy, online application form and make payment on our safe and secure platform. 

british-passport-renewals from south africa

Our expert team will check your documents and forms, ensure that your passport photos are compliant, and submit your application to the passport office. Your documents are sent to Her Majesty’s Passport Office using our reliable, registered courier service.

british-passport-renewals from south africa

Wait for your new passport to be delivered to your doorstep via DHL, without any delays. The process normally takes 4 to 6 weeks and we keep you updated at all times.

Testimonials

What Our Happy Customers Have To Say
MyBritishPassport
4.9
Based on 810 reviews
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Patrice Renaud
Patrice Renaud
20:23 27 Nov 23
Hanel was a great help, and showed patience and fortitude in helping me get through this process - as I debated whether... or not to renew my passport. I'm glad after all that I did. Thank you.read more
Natalia
Natalia
20:06 27 Nov 23
I have done the application for my daughter's first UK passport from South Africa. It turned out to be in my case not a... straightforward one, with all sorts of supporting documents to be obtained from SA authorities and our family. Saretha thoroughly guided me through all the matters, she was always there to answer my anxious questions. With her support I felt confident that HMPO would be satisfied with documents provided. This was the case. Passport was issued within 2 weeks of HMPO receiving the paperwork.Excellent service and communication, good value for money too since the fee included passport fees and DHL collection/delivery costs which I understand are at discounted rates. I figured if I had applied myself I would have probably ended up paying similar amount not to mention uncertainty on the outcome of application.I'm going to apply for renewal of my passport next year with them too.Thank you to MyBritishPassport and personally to Saretha.read more
Denise Marti
Denise Marti
15:21 27 Nov 23
Fantastic service from the British Passport Office. I was worried about having to apply via internet and from abroad... but a lovely man called Peter help me through the whole process! Delighted!read more
Carol Shergold
Carol Shergold
15:27 25 Nov 23
I was very impressed with the service My British Passport provided in renewing my UK passport. Communication was... excellent and having one person to communicate with during the whole process made it easy. The whole experience for me was superb.read more
Tim Symes
Tim Symes
04:31 25 Nov 23
From the outset, Glenda made the daunting process of renewing my passport seem easy. In total from online application... to delivery to Poland the process took 14 working days. Every step of the process was clearly communicated, without over promising. Just what you want when dealing with sensitive documents. Well done on a great service, well worth the extra cost, and thank you Glenda for your support.read more
Steve W
Steve W
16:04 22 Nov 23
What a great service. I live in the USA and was concerned with the communication and mailing of my old passport. They... took all the worry about renewing my passport away. Super good communications (2-way). All done via email with filling in answers to questions and any images required. They handle all communications to the Passport Office. Used a great courier service to handle the documents going to and returning from the Passport Office. The whole process was less than 4 weeks.read more
Anne Duff
Anne Duff
14:31 22 Nov 23
My turning to U.K. Passports, to guide me through the process of renewing my very out-of- date British passport, was... worth every bit of the cost: I didn’t have to travel one hundred miles from my rural American home to the nearest consulate ; I didn’t have to worry about taking the right steps “on line.” I am grateful to Glenda at U.K. Passports, who steered me through each step with patience, professionalism, and kindness. Very satisfactory!read more
Sharne Manicom
Sharne Manicom
10:02 22 Nov 23
Just have to say that the service we received for my son's passport renewal was excellent! Glenda kept us up to date... every step of the way, it was professional, extremely helpful and even answered our dumb questions. Lol! Thank you for the great service, I will definitely be back for my passport renewal. :-)read more
Ross Hoddinott
Ross Hoddinott
13:02 20 Nov 23
THANK YOU Saretha and MBP team for all your help with the reapplication process - I am very happy to have received my... UK passport after a failed first attempt on my own - will be recommending you guys to my network in future!read more
Hazel Hoole
Hazel Hoole
10:33 20 Nov 23
Fast. Professional. Knowledgable. Safe. Clear instructions. Great communication. Highly Recommend = 10/10 :-)
Aileen Morrison
Aileen Morrison
06:00 20 Nov 23
I am blown away with how efficient and easy the entire process was! Brittany was extremely helpful and made the entire... process so smooth and easy. I'm a very very satisfied customer and would highly recommend them!!read more
Pauline Riley
Pauline Riley
13:52 17 Nov 23
My experience was quick and seamless. DHL was a bit of a pain, but Jan was great and extremely helpful thanks Jan for... all your help. took about 2 weeks.read more
Jennifer Blinkhorn
Jennifer Blinkhorn
10:41 17 Nov 23
Clear instructions, great communication, in a timely manner. Any hiccups explained clearly and very easily sorted. My... thanks to Jade. My husband happy now to get his nextread more
James Carr
James Carr
12:05 15 Nov 23
Very fast and efficient service. Jan was my consultant for the entire process and he was extremely helpful with all... questions and concerns that I had. I would highly recommend this service to others after my smooth sailing experience.read more
Jake Bookham
Jake Bookham
06:15 15 Nov 23
Reliable and hassle free.Extremely professional and reliable helping you throughout the process. Peter answered all... my questions and concerns and gave me a peace of mind with the process.I was fortunate that my new passport came within a week of it being accepted.read more
Sylvia Fazackerley
Sylvia Fazackerley
14:24 14 Nov 23
Excellent advice and help throughout the whole process of getting our new passports even though they had both expired.... Anelia kept us up to date at least twice a week.. We could not have done it without her. Very efficient polite and good at her job. Will recommend your services to anyone who needs passports.Sylvia Fazackerleyread more
Gareth Turner
Gareth Turner
08:59 14 Nov 23
Very efficient service. Online instructions may have been a little clearer, but the representative was very helpful and... answered my questions promptly. Overall, well worth the money for the savings on the hassle and stress of doing it all yourself!read more
Claire Payne
Claire Payne
08:43 14 Nov 23
Totally streamlined process - easy and simple to follow - but you never felt alone in the application. It was... reassuring to know you were assigned a consultant that followed your application each step of the way. Friendly, prompt service - extremely professional. I would highly recommend this service.read more
Francesca Kinnish
Francesca Kinnish
16:49 13 Nov 23
Straightforward and had all the guidance along the way! Saretha did amazing with quick responses! Thank you!
Lesley Doukas
Lesley Doukas
15:43 13 Nov 23
From South Africa to UK and back door to door my new passport guided by my personal consultant Renate.What a pleasure... no stress no fear helpful every step of the way I would reccomend UK abroad to everyone overseas.So grateful.No post office here and what there is unreliable.Amazing personal experience Thankyou so muchread more
R O
R O
03:59 13 Nov 23
The process was very straightforward and easy to follow. I renewed my passport and the whole process took about 3... weeks, I had no issues at all and my assistant Jan was very good as well, they replied to my emails quickly and kept me informed on the progress of my passport.read more
David Lister
David Lister
18:25 10 Nov 23
From a concern regarding when to apply to renew, the unexpected 6 month requirement for a valid passport before... renewal, Valid passport 9.5 years rather than a 10 year passport. Depending on where you are travelling from.Followed by the expected many weeks for renewal, to suddenly find that the support from My British Passport resulted in a total turn around of only three weeks and no hassle.Terrific, now free to travel again.read more
Barry Mulder
Barry Mulder
09:37 10 Nov 23
I was impressed with the constant communication and updates, on the progress of the application.Mails from Jan, were... concise and instructions easy to follow. Alternative arrangements for document pick up ( I live in a small rather remote village), were quickly made and delays avoided.I was confident all the way through to process and would certainly reccommend U.K.PASSPORTS to fellow travellers.W Barry Mulder. Stilbaai, South Africaread more
Erica Petersen
Erica Petersen
16:12 07 Nov 23
This has truly been a dream experience from beginning to end. Efficient, user friendly and you get a dedicated... person(or AI no problem with that) so you feel looked after and taken care of. I HIGHLY HIGHLY RECOMMEND this EXCELLENT service. Thank you MyBritishPassport!!read more
Thierry Griffith
Thierry Griffith
16:01 05 Nov 23
I am over eighty living permanently in France with very little experience in iT. The thought of renewing my passport... was terrifying. The whole process seemed to be very complex to me. Ii made me delay and my passport ran out of date.Finally I plucked up courage and contacted U.K.ABROAD. I then received an e_mail from a charming young lady (Glenda) who took complete control of my application from beginning to end. I now have shinny new UK Passport. Thank you Glenda.read more
Rosie Tejnor
Rosie Tejnor
12:54 04 Nov 23
This review is for Paul Dean. My British Passport has been very professional to work with. With detailed and easy to... follow instruction along with support for every step. Thank you very much for your help with the process. Paul Deanread more
Clive Stewart
Clive Stewart
13:58 03 Nov 23
What a great experience! Glenda at MyBritishPassport kept me informed of progress right from the beginning to when I... received my new passport (a process that took about 3 weeks in total). It was totally seamless and an absolute pleasure. Worth every cent!read more
Nazar Osman
Nazar Osman
01:04 03 Nov 23
They guide me through my passport renewal process every step and keep informed and help with all I need to complete my... application they are so helpful and professionalread more
Dave Dennison
Dave Dennison
12:39 02 Nov 23
Joanna DAmelio
Joanna DAmelio
16:48 31 Oct 23
I am delighted with the attentive service I received from Jan, my agent.He was charming and seemingly nothing phased... him; not even my sometimes exacting questions! I would highly recommend any of ex-pats to use this service.read more
Eva Perednia
Eva Perednia
11:18 31 Oct 23
After an error on my part, we had to use this service, which was different to the usual path. It was at times... frustrating because of all the steps, but our contact was very informative, swift with answers, and encouraging. The results were positive and we are grateful for all that they did. Excellent serivce.read more
Romy Gabriella
Romy Gabriella
13:35 30 Oct 23
I had a wonderful experience with them, Hanel helped me every step of the way.The turn around time was also quicker... than expected!read more
J Bell
J Bell
12:27 30 Oct 23
Pamela Ireland here and I loved it! The renewal passport program was great and very helpful for me considering that I... live overseas. The officials where very helpful and straightforward Thank you for all you help.read more
Simon Griffin
Simon Griffin
12:06 30 Oct 23
I stumbled across MyBritishPassport by accident and was well into the application process before I realized I was using... a service rather than a direct application. I am so glad that I did. My assistant made such a difference in making sure that I did things correctly. Communication at every step was excellent. The process was very smooth and fast. Thank you very much.read more
Mick Howden
Mick Howden
07:04 30 Oct 23
Hanel was very quick to respond and gave great advice...top notch!!
Simon Clark
Simon Clark
12:41 29 Oct 23
I had been procrastinating about getting my UK passport renewed for a few months. In the past, I had driven down to... Atlanta GA. and renewed at the Consulate…no longer an option.I engaged UK Abroad and was engaged by Shaun. On October 10th I bid my old passport farewell and sent it via UPS to the Hemel Hempstead office as directed. The passport office acknowledged receipt of same on Friday October 13th.To my utter and complete amazement, I was delivered my new passport at 3.00pm on Friday October 27th, two weeks to the day after they received the old one!!!!!I was fully expecting this process to take between 4-6 weeks, and possibly longer, but I never dreamt of this sort of efficiency and service.Thank you HMPO, and above all, thank you Shaun and the folks at UK Abroad.read more
Sophie Roberts
Sophie Roberts
02:03 28 Oct 23
Great experience from start to finish, thanks to Peter! Communication was always prompt, professional and friendly. ... These are the experts! I wouldn’t trust my personal documents with anyone else.read more
Linda D
Linda D
17:49 27 Oct 23
As my Mum does not have a computer, I reached out to U.K. Passports to assist me in facilitating getting my Mum's... passport renewed. From the moment I sent my first email, we received really excellent customer care from our consultant, Brittany. She was timely in her responses - knowledgeable - and beyond helpful throughout the entire process. She was brilliant and so was the the process itself!Thank Youread more
Dennis Roberson
Dennis Roberson
17:32 27 Oct 23
Very efficient and timely.
Fiona Rawlinson
Fiona Rawlinson
15:45 25 Oct 23
Very prompt turnaround times with step by step help all the way! Kudos to Hanel for her professional assistance at... MyBritishPassport.read more
Enid Baumann
Enid Baumann
22:06 21 Oct 23
I want to thank “MyBritishPassport” for the help I received, Juan-Pierre was outstanding. I am in my 80s and am limited... with technology. Juan-Pierre patiently guided me through the whole process, had excellent communication with him. Within three weeks my new passport was in my hands. I couldn’t believe how easy it was. I would recommend “MyBritishPassport” to everyone.read more
Thomas Gibbs
Thomas Gibbs
16:00 20 Oct 23
Renate at UK Abroad was very helpful and responsive when working with me on my passport renewal. The whole process was... very quick, taking only 4 weeks total from starting the application and getting both my old and new passports returned.read more
Graham Sore
Graham Sore
14:29 19 Oct 23
Amazing simplicity from start to finish in the completion of my application for Passport Renewal. Excellent... communication and responsiveness throughout the entire process.Was amazed at the short turnaround time in receiving my new passport.Thank you U.K.PASSPORTS for exceeding my expectations and for providing exceptional service.read more
Jeff L
Jeff L
07:24 19 Oct 23
I was somewhat anxious about renewing my UK passport on-line. OMW, it was so simple and worked out so well. I am... delighted that some things can work so succesfully. Consultant Brittany, from UK Passports, assisted and persisted with my application, and for that I am grateful.read more
Theresa Davies
Theresa Davies
14:58 18 Oct 23
EXCELLENT SERVICE from Juan-Pierre. Passport and documents arrived in less than three weeks! The whole process was a... lot easier than I expected and my agent always responded to my numerous questions promptly! Have recommended this company to friends who are also renewing their British passports. HIGHLY recommended.read more
Nadia Seenandan
Nadia Seenandan
14:29 18 Oct 23
Very fast, efficient and easy service to use. I reviewed my British passport within 3 weeks of my application. I live... in the US. My emails were answered very quickly. It was a little expensive but well worth the money. I will definitely use this service in the future.read more
Mar par
Mar par
04:48 18 Oct 23
Huge thanks to Christa and the team! The process was super easy and was seamless from start to finish. Christa kept me... in touch every step of the way and guided my tech-deficient self through the process! Very highly recommended! Thanks Christaread more
Marguerite Reith
Marguerite Reith
02:38 18 Oct 23
Highly efficient process. Everything was in clear English and even had a passport "consultant", Jade who kept me... updated throughoutread more
Sana Ahmed
Sana Ahmed
15:26 17 Oct 23
I had a great experience!!! Everything was fast, easy and completely online. I had my passport within 2 weeks and could... not be happier about it!read more
jane tunnadine
jane tunnadine
13:55 17 Oct 23
Great way to renew my British Passport without any hassle whatsoever. Great communication and wonderfully fast service.... Highly recommended.read more
Shawnee Brown
Shawnee Brown
11:23 17 Oct 23
I can highly recommend!! Fantastic service received from Shaun and all the steps were very easy to follow. Constant... communication and very helpful!read more
Tania Rees
Tania Rees
03:18 16 Oct 23
Jade from my British Passport was fantastic and the process was smooth. Clear steps and what was required.Jade updated... us with the progress regularly. Highly recommend Jade and My British Passport.read more
Jim Bradley
Jim Bradley
01:05 16 Oct 23
Highly recommend their service(s) and in my opinion, full value for the money.I was more than satisfied from beginning... to end , Leigh delivered on every timeline made, and then some.My passport arrived earlier than expected, and the only sad thing is, I'll have to wait 10 years before I can use them again.Very satisfied.read more
Lorraie Marks
Lorraie Marks
13:57 13 Oct 23
So glad I used this service. I was looking at my passport as a routine check while making arrangements for a trip.... Panic time! But MyBritishPassport gave me confidence right from the start. Great instructions on taking a photo and uploading from my phone. Together with an online application, the process was started within 24 hours. Saretha gave constant updates of the status of my passport renewal. And then! Within 16 days I had a new passport in hand and my old one returned. Phew! Thank you so much!read more
Carla Allain
Carla Allain
11:51 13 Oct 23
Brilliant service. Kept you fully informed the whole time and certainly took the stress out of whether your... documentation was in order or not. Definitely will use them again.read more
Eric Dow
Eric Dow
18:35 12 Oct 23
In today's complicated and confusing internet world, it is sometimes impossible to eliminate the scams from reality.... The service we received from My British Passport, especially from Renate, left no doubt it was an exceptional and wonderful experience. Renate was so professional and trustworthy. Should I ever require their services in the future, I will not hesitate to contact them again.read more
Robert Lipka
Robert Lipka
11:59 12 Oct 23
The entire process was generally smooth and the personal assistance provide by Juan-Pierre was very much appreciated. ... He helped guide us through the entire process with ease and we received our new passport in a relatively short time. Thank you!read more
Sandy Sheldrake
Sandy Sheldrake
05:40 12 Oct 23
Peter's service was exceptional. Friendly, excellent communication and the speediest process ever. Thank you!
Lynne Wylie
Lynne Wylie
17:58 11 Oct 23
I applied and was directed to Juan-Pierre. I was such a difficult individual with multiple problems arising each step,... and this wonderfully patient person never got impatient, just kindly and respectfully helped me over each hurdle. The entire process took a much shorter time than I expected and other than my personal issues, there were no glitches at all. It was a stress free experience. Thank you Juan-Pierre,Lynne.read more
Carina Botha
Carina Botha
14:08 11 Oct 23
I discovered UK Abroad online when I needed to have my UK passport renewed. Not knowing anything about UK Abroad at the... time, I read the reviews and decided to reach out to them. From my first communication on the 5th September to having received my new passport on the 9th October, I can quite honestly say I found the whole process to be nothing short of outstanding. The whole process was quick, easy, seamless, stress free and Shaun Spenceley (British Passport Consultant) kept me in the loop every step of the way. I highly, highly recommend the services of UK Abroad. Thank you so much UK Abroad!read more
Russell Lomando
Russell Lomando
10:30 11 Oct 23
It was painless. Once I submitted the form, I was in full contact of what to do, when & how to do it.
John Jarvie
John Jarvie
22:54 09 Oct 23
I found the experience of renewing my passport extremely easy, with great help from Hanel.It did not take too long a... time to receive it, considering I live in USA.read more
David Morris
David Morris
18:46 09 Oct 23
Prompt service, it was a great experience overall.
BRIAN HANDLEY
BRIAN HANDLEY
02:44 07 Oct 23
Peter Wright
Peter Wright
19:40 06 Oct 23
Glenda assisted me with and through the renewal process. The instructions she provided were clear, accurate and... concise. Glenda helped me with all my questions and concerns. I highly recommend this service for all expats in need of an updated passport.read more
Susan Becker
Susan Becker
15:12 06 Oct 23
Amanda was brilliant she advised and stayed in contact with me throughout the whole process beginning to end I can not... complain everything was great even with the courier service well deserved 5 starread more
Tim Bennett
Tim Bennett
13:18 06 Oct 23
The process was handled smoothly and successfully despite the shipper misplacing the docs for three weeks. Great... communication throughout the processread more
Stefania Nicolaou
Stefania Nicolaou
12:50 05 Oct 23
Immensely helpful and kind staff, immediate responses, friendly and professional. Guided through the process in a clear... and timely manner. 5 stars!read more
Angela Beckley
Angela Beckley
07:29 05 Oct 23
It gave peace of mind to have a consultant allocated to my case who ensured my documents were in order before... submission, and handled any queries from my side.read more
James Griffiths
James Griffiths
23:27 04 Oct 23
I received my passport in very quick time. Knowing that the application was reviewed by an expert gave me piece of... mind. Only issue I have is the updates could be daily and the client be able to do update checks themselves using own details and not the company staff member. Alround good service otherwise.read more
Iona Ross
Iona Ross
20:25 03 Oct 23
An amazing service. Very easy. Laid all steps out really well. Very responsive. Passport arrived in record time! Highly... recommend!!read more
Suzanne Holden
Suzanne Holden
10:54 03 Oct 23
Michael Hughes
Michael Hughes
21:14 02 Oct 23
Communication was excellent. Process was fast.
Eric Richards - the piano man
Eric Richards - the piano man
16:06 02 Oct 23
Very efficient service.All emails answered very quickly and nothing is left unclear. Very precise and easy ti follow... instructions.read more
Darkside Productions
Darkside Productions
15:16 01 Oct 23
Shaun was my contact, very helpful, the whole process was very easy and took 3 weeks from the USA.I definitely... recommend themread more
Natalie
Natalie
01:30 01 Oct 23
Great experience. Super fast and very easy, straight forward application.
Euan Wilson
Euan Wilson
18:17 29 Sep 23
My passport renewal officer, Leigh, was tip top. Prompt, professional, clear. A timeline was always given for each step... and the passport office bested those expected times every time. Whole renewal process was finished in less than a month. Five stars.read more
Justine Knight
Justine Knight
12:23 29 Sep 23
Fast, efficient service with responsive communication throughout. Definitely recommend!
Delyth Williams
Delyth Williams
16:52 28 Sep 23
Very professional, clear and easy to understand and incredibly quick. From start to finish we received the new passport... in ~ 2 weeksread more
Wendy Pivott
Wendy Pivott
03:24 27 Sep 23
I was stressing about applying for my passport. No need to.Process was easy, had great communication with clear... instructions through the whole process. Never took as long as I had expected. Excellent service.read more
Andrew Gall
Andrew Gall
17:09 26 Sep 23
Was fast, personalized, accurate, professional with constant feedback provided.I have already recommended this... service to others needing to renew.Will use you again in 10 Years time :-)read more
Simon Noad
Simon Noad
13:36 26 Sep 23
My experience with Leigh was very positive and more than satisfying. I was dreading the process of getting my passport... renewed. It had been years since my old passport expired and living in a different country for most of my life had left me with little hope that the process would be anything other than frustrating and stressful. Leigh took all of that away and made me a believer in exceptional customer service again. She kept in regular contact with me and answered all of my questions along with dispelling my fears. With her help, everything went smoothly and quickly. I can't imagine using any other service or working with anyone else on something as important and time sensitive as this. I have nothing but praise for Leigh and the hard work she put in to get my new passport into my hands. Thank You so much!read more
Dave Evans
Dave Evans
10:23 26 Sep 23
The online process works perfectly. The support I got from Christa was excellent. DHL kept me posted on their delivery... schedule and adhered to it - what more could I ask?read more
Candice Smith
Candice Smith
12:50 25 Sep 23
Very professional & efficient service. Clear instructions received which made the process very easy
Ann Victora
Ann Victora
05:36 25 Sep 23
The service was great, and the information provided was easy to follow. Would strongly recommend this company, regards... Ann Victoraread more
Helen Ashton
Helen Ashton
18:48 24 Sep 23
I can’t say enough about how I was impressed by the smoothness of applying online for renewal of my UK passport. I was... given help at every stage by an excellent agent and received my new passport very quickly and securely. Very grateful!read more
tony omalley
tony omalley
14:54 22 Sep 23
Amanda's service was top notch
Marion Shafer
Marion Shafer
16:35 21 Sep 23
If you are in the USA and need a British passport go to U.K. Passport, you will receive detailed instructions, quick... service and fast delivery of your new passport.read more
Sharlus Patel
Sharlus Patel
13:15 21 Sep 23
What an amazing experience with MyBritishPassport company. Anelia was outstanding from beginning till end. I got my new... passport within four weeks. Thanks once again MyBritishpassport.read more
Sharon Milani
Sharon Milani
13:28 20 Sep 23
Outstanding Service! I cannot express enough gratitude for Christa's dedication and assistance. Without her relentless... efforts, especially given the challenges South African Home Affairs posed, my passport application would not have succeeded. A heartfelt thank you for going above and beyond. If I could, I'd give 10 stars!read more
Chris Murch
Chris Murch
21:34 19 Sep 23
Good day,Leigh was my contact. Everything was so seemless, efficient and accurate in terms of my responsibilities.... There were no queries or questions, just do what was asked and I did. The turnaround time was so quick, I'm very impressed with the service. Thank you.read more
renato nemr
renato nemr
13:19 19 Sep 23
I was very pleased with my experience with My British Passport. I was having a lot of difficulties for getting it done... by myself living in Brazil but they truly simplified my experience and I got my passport much faster than I anticipated. Shaun was super helpful and replied to all my questions and doubts. If you need help with getting you passport renewed, this is the place to go to.read more
Martin Cole
Martin Cole
11:48 19 Sep 23
I was in a rush to get my passport renewed and decided to use MyBritishPassport as they advised 3-4 weeks. From the... moment I started the process, I was contacted by a consultant (had the pleasure of working with Hanel) who kept me up to date the whole way through the process and answered my many questions promptly. Received my passport within 3 1/2 weeks so VERY happy with everything !read more
Meggan Frodsham
Meggan Frodsham
08:52 19 Sep 23
I recently renewed both my children's British Passports and Hanel was absolutely outstanding. She made the whole... process seem effortless, and she kept us posted all the way through which was wonderful. Thank you so much Hanel, I really did appreciate your fantastic service!read more
Edna Baker
Edna Baker
06:47 19 Sep 23
I recently renewed my British Passport. The help received from Juan Pierre was professional and yet very friendly. ... The service was efficient and from my application to receiving my renewed passport took only a month. Thank you.read more
Simon Lam
Simon Lam
12:17 18 Sep 23
Janine Lindsay
Janine Lindsay
11:29 18 Sep 23
Thank you Peter for all your help with the renew of mum's passport. Keeping us updated throughout the whole process and... assisting in getting it delivered in time.read more
Ian Doyle
Ian Doyle
00:08 18 Sep 23
This is the first time I've used the online portal for renewing my UK passport. The process and service were... exceptional, especially given that my application made outside of the UK.read more
Sue Lewis
Sue Lewis
10:05 15 Sep 23
I am very happy with the service I received from UK Passports. Juan-Pierre guided me through the process at each step... and prevented any errors that would have delayed my application. Once it had been approved, my passport was delivered within a few days by DHL, ahead of schedule. I highly recommend this company and would like to express my appreciation for Juan-Pierre's professionalism and thoroughness! It was well worth the investment to ensure it went smoothly.read more
Marthinus Stoffel
Marthinus Stoffel
15:49 14 Sep 23
Always given clear information on what to do which resulted in a perfect result without any hassles! Thankyou!
Stuart McKelvie
Stuart McKelvie
14:33 13 Sep 23
I received a quick and courteous reply from Christa after my initial enquiry about using the MBP service. Once I had... decided togo ahead, I h ad to pay upront to set the ball rolling. The final cost was quite expensive, but for me it was worth it. I was asked to submit the required information from UKGov, including a photo. I had three possible ones and was given clear advice about which one was best (actually, only one met the criteria). Then I had to send a scanned colour copy of another passport that I have. After that Christa did all the work, communicating regularly about the status of my application. Everyrhing went very smoothly and I had my new passport and other documents back less than a month after initial contact. Christa gave prompt, clear and professional answer to a number of questions that I sent. I am extremely satisfied with the service that I received fomr MBP, and from Christa in particular.read more
Sharon Henry
Sharon Henry
11:53 13 Sep 23
I was delighted with the service provided by Renate. She kept me informed every step of the way and the process was... very easy to follow. I received my Passport earlier than I had imagined. While I found the cost to be a bit much, I am very happy with the service.read more
Jennifer Rich
Jennifer Rich
17:56 12 Sep 23
As a US citizen with a dual nationality daughter I found the process of renewing her British passport to be relatively... easy, considering that it was all done on-line. Our liaison was very reactive to my many questions and once all documents were couriered to the UK (included in the total fee) she received her passport in a matter of days.read more
Lionel C
Lionel C
16:48 12 Sep 23
I was delighted and have expressed my heartfelt gratitude for the prompt and efficient processing of my British... Passport by Renate, British Passport Consultant. I had thought that my being in the US and having to send all documents to the UK, it would mean lots of emails and numerous delays for supporting documents, this was certainly not the case. Her attention to detail and professionalism is truly commendable and I received back my new British Passport in a very timely manner. Thank you very much for your outstanding service!read more
Joe Soufi
Joe Soufi
14:22 12 Sep 23
Our experience with this wonderful customer service, Leigh which she did everything to make sure my wife got her... passport. She was the best customer service is ever dealt with and she was so patient and she was replying to all emails continuously she never left us alone, even with the time when we gave up, but she still kept on going, and at the end she delivered, and we got our passports for my wife, thank you for an absolutely 1,000,000,000% great customer serviceread more
Paul W
Paul W
07:53 12 Sep 23
I have just had my passport renewed through MyBritishPassport and the process was easy to follow and efficient. Anelia... kept me up to date on process and progress and everything was professionally handled. Thank you.read more
Margaret Honn
Margaret Honn
16:44 11 Sep 23
My British Passport made the renewal of my passport very streamlined and easy to follow. They were professional,... courteous and stayed in contact with me constantly during the process. It only took 3 weeks from application until I had my new passport in hand in the U.S. I could not even access the website for HM Passport Office but would bypass them everytime from now on and deal with this Company. I am very grateful for them.read more
Sharon Todd
Sharon Todd
00:40 09 Sep 23
Recently applied for my British passport. I’ve never used a passport agent before. I found it super helpful having... someone to guide me through the process ensuring I had everything done correctly before submitting. It was definitely worth paying the extra fee for this & our agent Shaun was amazing in the process. Thank you for all your help.read more
Ann Lessard
Ann Lessard
14:35 08 Sep 23
very happy with the service I received, Glenda my appointed consultant was very nice & patient with me as I did get a... few things wrong but she guided me through it all.read more
Sara Dodge
Sara Dodge
10:15 07 Sep 23
Absolutely perfect process from beginning to end. Application process very easy. Uploading photos very easy also. ... The constant email updates from my agent Peter were very helpful and gave me peace of mind throughout the process. Peter was prompt to answer any questions I had. The process only took about 4 weeks to complet. The web site is easy to use and navigate. I will deff recommend this site to any of my British passport holding friends and family. Thank you so much.read more
Tracy Miller
Tracy Miller
12:54 06 Sep 23
The renewal of my British Passport was done with ease and excellent service. I was allocated a consultant (Miguel) who... guided me every step of the way from the time of applying to the time of receiving my new Passport. Excellent service, stress free and a pleasure to work with. I would definitely recommend!read more
Tania O'Brien
Tania O'Brien
11:22 06 Sep 23
These days, we are all far too busy to get to an embassy to renew our passports; it has also been a difficult process... to renew a passport from another country. However, I have had the most professional, quick and pain-free experience over the past few weeks, whilst renewing my British passport on-line. I am ever so grateful and appreciative of the process, but more so of the people who implement the process. Thank you all.read more
Colette Simmons
Colette Simmons
10:57 06 Sep 23
Excellent process great communication and everything was completed in a timely fashion just as was explained at the... beginning of the process.read more
John Speirs
John Speirs
15:37 05 Sep 23
Hanel at British passports was very professional in the way she handled my application everything went very smoothly... thanks to herread more
David Wragg
David Wragg
13:18 05 Sep 23
I am very pleased with the services from UK Passports. What you get is a high level of efficiency, speed and a boat... load of peace of mind. Even the DHL couriers were great! The entire process took around 3 weeks. Yes, it costs more than a DIY process but well worth the extra bucks for the exceptional service.read more
Brenda McStay
Brenda McStay
07:15 04 Sep 23
Tim Powell
Tim Powell
02:26 04 Sep 23
Renewing my UK Passport was really quick and easy. Jade helped the process move along smoothly and I now have my new... passport and am ready to travel. Thanks UK Passports for the great service.read more
Thomas Turner
Thomas Turner
12:43 03 Sep 23
The quality of service and punctuality i would definitely recomend Mybritishpassport,they are what customer service is... all aboutread more
Nicholas V Pairaudeau
Nicholas V Pairaudeau
10:08 03 Sep 23
Excellent service . I have used before , and recently used the service for my wife. All done with great ease and the... passports were sent within three weeks. I would recommend this service to anyone. Hanel was very helpful.read more
Allen Macaulay
Allen Macaulay
11:37 02 Sep 23
I greatly appreciated the help of Saretha in obtaining my passport renewed. She was a great help and was nice and... friendly in working with her!! Much like a friend!! And she was a great help in achieving my new passport!!Thank you!!read more
Justin Mountney
Justin Mountney
11:22 02 Sep 23
Shaun was extremely professional. His replies were quick & helpful. I didnt stress during any phase of the renewal... process.I have already recommend their services to friends.Keep it up guys.read more
Mavis Dobby
Mavis Dobby
09:13 02 Sep 23
The service was exactly as advertised, no false promises, Glenda was brilliant, both mine and my husband’s passports... have been received with the minimum of fuss in approx one month from start to finish. Both of us would recommend Glenda and her company without reservation!! Thank you.read more
Andrew James
Andrew James
18:05 30 Aug 23
Getting a new passport was simple and troublefree. I was kept fully updated on the progress of my application and the... passport arrived quickly.read more
David Barlow
David Barlow
07:01 29 Aug 23
Super efficient company, Super friendly staff,Christa was amazing!Highly recommend this company.Job well done guys.
Lisa McConnell
Lisa McConnell
01:36 29 Aug 23
This was the easiest process, UK passports were very responsive and I was always kept up to date with the process. I... had my passport very quickly.read more
Philip Alford
Philip Alford
23:58 28 Aug 23
Christa was terrific keeping the process on track and helping/advising when needed. It was long because I had an old... passport to renew so extra documents had to be found.Only glitch at the end was delivery by DHL International which took 3 days because i could not get a reliable time from themread more
Iain Black
Iain Black
17:53 28 Aug 23
Great service, would definitely use again.
Chris Isherwood
Chris Isherwood
12:49 28 Aug 23
Christa was my facilitator and she promptly answered all my questions and kept me informed of the progress throughout... the process.Highly recommendedread more
Tony Lee
Tony Lee
17:50 26 Aug 23
Good communication clear instructions and easy to use
Brian Ferguson
Brian Ferguson
14:24 26 Aug 23
Excellent and prompt service.
karin swarbrick
karin swarbrick
18:19 25 Aug 23
Great experience working with U.K.PASSPORTS to renew my passport. Francois was very helpful and efficient.
k l
k l
09:50 25 Aug 23
The online application for British passport renewal was outstanding. Easy and extremely efficient. Everything was laid... out in easy step by step format. Communication from the UK passport office was ongoing. My rep answered all my questions and made the entire process easy. My passport arrived very quickly. I highly recommend this process! Thank you so much!read more
Clare Voigt
Clare Voigt
18:22 23 Aug 23
Fast, efficient and friendly
Sussannah van Straaten
Sussannah van Straaten
18:07 22 Aug 23
Excellent service. Received my passport quickly by courier. The whole process was very easy due to the instructions and... help from the mybritishpassport team.read more
Niki Steenkamp
Niki Steenkamp
12:59 18 Aug 23
Most amazing service!!! Very professional, great communication and will be definitely using their services again.
Bobby Eastham
Bobby Eastham
14:21 17 Aug 23
Well explained, clear and efficient process. Fast replies to emails. Next steps clearly communicated. Jan was a great... correspondent. Passport received in approx 4 weeks including the time needed to send additional documents from my side. Very efficient. I recommend !read more
Megs Hendry
Megs Hendry
09:52 17 Aug 23
Brittany was on the ball! Attentive, efficient and made the entire process an absolute pleasure. Highly recommend their... excellent services.read more
Graham Bekker
Graham Bekker
07:09 16 Aug 23
The process for the application of a new passport is well layout and simple. The communication from the the team was... excellent. The service was fast, and I am very happy the outcome.read more
Chris Bick
Chris Bick
17:39 14 Aug 23
Ben Munday
Ben Munday
15:35 14 Aug 23
Great service! Brittany was a pleasure to work with. Friendly, responsive and made the process very easy. Nice work UK... Passports, we'll be using you again.read more
roderick smith
roderick smith
14:07 14 Aug 23
I was very impressed with the speed and professional attitude your company delivered.
Home Improvement Fun and Easy
Home Improvement Fun and Easy
12:38 14 Aug 23
Excellent service delivery and great communication at each step in the process.
Shivaun De Jager
Shivaun De Jager
11:11 14 Aug 23
I would highly recommend U.K.PASSPORTS for anyone looking to apply or renew their passport.My appointed Passport... Consultant was swift, supportive and very efficient in the services provided and at all times the requirements and updates in the process were very clear.Thank you U.K.PASSPORTS much appreciation for great service.read more
Minal Shah
Minal Shah
12:14 11 Aug 23
U.K. Passports was a great service for my British passport renewal. I was assigned a consultant who gave me detailed... instruction on what needed to be completed. My consultant, Shaun, was readily available via email to answer any questions I had. It was a lengthy process to renew my British passport, but he made it easier for me. My new passport came back within 3 weeks! So fast! I would highly recommend using U.K. Passports to anyone. Thank you for your help, Shaun!read more
Vince DiNapoli
Vince DiNapoli
18:43 10 Aug 23
My wife Heather DiNapoli recently got her renewed passport through "MyBritishPassport". She was very happy with the... speed that she got the new one and also the detailed and easy to understand instructions. She especially liked Jan (forgot his last name), who kept her up to date at all times, and was patient and sincere. A real pleasure to work with. Thank you.read more
Janice Kolisnyk
Janice Kolisnyk
14:42 10 Aug 23
Juan-Pierre was exceptional! I couldn’t have asked for a more clear communicative person! This process was so easy... and quick!! Thank you for all your help! Before renewing my passport was not so easy but this was so great! Service 100% fabulous!read more
Tim Hawkridge
Tim Hawkridge
11:47 08 Aug 23
Great service from consultant Jan who kept in touch with me regularly and made representations on my behalf in the face... of a clear backlog at the Passport Office. Even though it looked very doubtful at one point, I got my passport in time for my trip. DHL Couriers were efficient, getting my original documents submitted and my passport to me within a week of it being approved.read more
Susan Lin
Susan Lin
22:15 27 Jul 23
Incredible service. I was skeptical at first and having read reviews from others did put my mind at ease. Peter was... extremely easy to work with, instructions on passport renewal was clear, they had arranged courriers so I essentially got my passport renewed one month before expiry date without leaving the house. The new passport was printed and delivered quickly as well. It saved me a lot of time and digging and looking up info, would use their service again! Thank you!read more
Andrew Marsden
Andrew Marsden
07:13 27 Jul 23
What a great way to get a new British Passport, applying from here in Albany, Western Australia. There was a simple... form to complete in terms of name and details etc, and pay the fee to UKPASSPORTS and a series of subsequent emails from Jade at the Company to keep me in the loop at every stage. I even used my iPhone to provide the required ID picture. The suggested timescales seemed long, but actually the whole process only took a few weeks. Great service...read more
Val Ames
Val Ames
17:25 26 Jul 23
I always do my own passport renewals but needed one faster this time. Wow - was it fast with U.K. Passports. Not only... faster but way easier than doing it the 'old' way - if fact it was easier to complete the renewal application than it was to leave this review!read more
Pearl Hilliard
Pearl Hilliard
16:38 25 Jul 23
I was thrilled with the level of service I received from MyBritishPassport. Juan-Pierre explained the procedure in... detail, was very responsive to any questions and helped make process fast, easy and hassle free. He was proficient and very professional. I highly recommend this organization to help with your British passport needs.read more
Amit Patel
Amit Patel
17:40 23 Jul 23
I had a fantastic experience with Jan's support in expediting my passport renewals. The support staff at U.K.PASSPORTS... were incredibly helpful throughout the entire process, providing me with clear and concise information on what I needed to do and how to do it. They were patient and understanding, answering all of my questions and addressing any concerns I had. I am grateful for their help and would highly recommend their services to anyone in need of passport renewal assistance.read more
Susan Whitmarsh
Susan Whitmarsh
15:45 12 Jul 23
Quite honestly, I agonized over renewing my passport for months, dreading getting through the typical government red... tape, but i have to say this service was a dream to navigate.At first glance it seemed expensive for a renewal, but when you factor in door-to-door pick up and delivery, included in the cost, you can't complain. And finally, my consultant, Christa, was excellent: quick to respond, so polite and personable, and it was good feeling like you were dealing with a real person, not just a government system.I highly recommend this service.read more
Tracey Mcclain
Tracey Mcclain
09:59 12 Jul 23
Living in the USA, I thought renewing my British passport was going to be a lot of work and a lot of headaches. My... consultant, Shaun Weldon, from My British Passport made it such an easy process. He gave me step by step easy instructions. I’m so glad that I used this service. Thank you Shaun!read more
s w
s w
05:26 11 Jul 23
UK Passports and Jade were surprisingly very efficient. Never used an agent before but their service was well worth the... money. From start to finish the process took 19 days to receive the new passport. Clear easy instructions to follow. I would definitely use them again in the future.read more
Jon Lee
Jon Lee
10:36 10 Jul 23
Living in the US I had let my passport expire and was not sure where to start renewing it. I stumbled across U.K.... Passports and they guided me through the whole process with no fuss. I had my passport within a few weeks. I was delighted with their service and would have no hesitation in recommending themread more
Dean Stern
Dean Stern
15:00 07 Jul 23
This is by far a brilliant service and team to work with. I had the pleasure with working with Shaun. He was... professional, courteous and thorough. The entire process was so easy and seamless thanks to his guidance. from start to finish my passport was renewed with a month with no hiccups. Shaun made sure I was aware of what to do and to expect with every step. Not to mention he was prompt in answering any questions I had. If you have been considering using this service go forward with it and rest assured you are in good hands.read more
meghan Draddy
meghan Draddy
14:31 03 Jul 23
When my British Passport expired earlier this year, I was dreading the whole admin process. However, Christa made the... whole experience such a pleasure - so smooth and effortless - even for those of us living in the country-side in sunny South Africa. I now have my passport and I'm over the moon with joy. Thank you to Christa - you were a super-star!read more
sharon wilkinson
sharon wilkinson
22:42 29 Jun 23
I was a little hesitant at first,completing everything on line; however my own personal assistant helped me through all... the steps, even though the photo was successful I was concerned about it, Shaun put my doubts and concerns to rest. From start to finish he was in constant contact and the whole process took just about 4 weeks, including delivery and I live in Canada! Amazing help with great results ! Thank you!read more
Peter Catchpole
Peter Catchpole
12:12 27 Jun 23
Very competent application process to renew my expired passport. Got a guide who helped through the steps of passport... application up to delivery of the new passport. Everything was expensive but the service worked great to get the passport delivered to Germany with zero hitches. Thanks a lot for professional people and process! I would recommend the online application to all.read more
Stuart Anthony Stilitz
Stuart Anthony Stilitz
12:58 23 Jun 23
The MyBritishPassport service representative was very prompt and polite in replying to my questions to the best of his... ability and, following the time-consuming process ultimately got the job done. However, the passport was very costly, and it was unclear to me -- right up until the end of the application process -- if there might have been a cheaper way for me to obtain my new British passport (because the rep said at the end "thank you for CHOOSING our service"). At times the instructions seemed ambiguous and, while the rep was always willing to answer queries, they seemed at times to fit into a "one-size-fits-all' set of instructions.read more
Ana Huynh
Ana Huynh
11:47 23 Jun 23
I highly recommend this very reliable service to renew your UK passport from USA. It took 1 month for it to all process... and send back to me via DHL (signature required). Shaun was awesome in communicating with me in every step and notifying me on what to expect. I took a picture of myself on my phone and emailed it for approval. Everything was approved within a couple of weeks. I am very happy with this user-friendly website. Thank you for making my life easier and avoiding to travel here and there. I did all of this from the comfort of my own home.read more
David Dixon
David Dixon
14:42 16 Jun 23
'My British Passport'' provided excellent service throughout the process of renewing my passport. Christa, my personal... agent, answered all my questions promptly and efficiently. The whole experience was a seamless transaction and I cannot thank or praise My British Passport enough. Great job guys!read more
Haden Sanders
Haden Sanders
11:50 09 Jun 23
Phenomenal experience! Having someone to help me along the way made me feel more confident and safe during the whole... process, especially since I was renewing my passport from overseas. Juan-Pierre was so professional and promptly answered every question I had. I couldn't have asked for an easier or a better experience.read more
Graham Morris
Graham Morris
14:59 29 May 23
Brittany did a fantastic job right out of the gate. Her responses were swift and her instructions and explanations were... crystal clear. You don't get better customer service anywhere and I know because I've tried them all. She obviously takes great pride on what she does.read more
Jane de la Motte
Jane de la Motte
17:12 25 May 23
Although I am not particularly savvy about going through procedures online, Shaun Weldon made the experience of... renewing my passport much more pleasant by regularly giving me guidelines to follow, including using a courier service for the first time!My new passport arrived in the time expected and there were no delays. It was very nice to have a real person to help and I was impressed by the level of efficiency and professionalism in the service provided. Thank you!read more
Felicity Wray
Felicity Wray
14:56 04 Apr 23
I was very nervous at the beginning of this journey not knowing if I could trust the company with my passport. However,... the experience was first class. Miguel communicated by email at each step of the process. If I was unsure I sent an email and the response was very quick. Each stage was easy and the new passport arrived very quickly. I highly recommend this company. Thank you to all concerned.read more
Ali May
Ali May
13:31 03 Mar 23
The service I received was amazing. Efficient and seamless. I had my new passport in my hand in 21 days from start to... finish. I had a dedicated service contacted (Miguel) who was fantastic and was there to answer any questions. A great service model for residents like myself who live outside the UK. I couldn't have asked for a better experience.read more
Camargue Complex
Camargue Complex
20:50 18 Feb 23
Miguel my contact at My British Passport was absolutely superb.!From the first email I sent, all the way through to... the arrival of my New Passport, I was kept informed and up to date on progress. All my queries and questions were answered within 24 hours . From time of application to arrival of my New Passport was just over 4 weeks.!Well Done Miguel and My British Passport , keep up the GREAT Service!Best Regards,Allanread more
WillB B
WillB B
16:52 16 Feb 23
I have had an excellent experience with the "UK Passports " whiles renewing my passport.The application process was... simple and straight forward.I had response the next day after I submitted the application with simple and straight forward instructions.In short, my new passport was received within 3 weeks and the old one followed after a week.The daily support & communication between the UK Passport consultant, was very helpful. The process between them and the DHL was very good and secured. The entire process felt effortless and for that matter, I think the application fee is worth it.Excellent service overall. Do not hesitate to use their services!Willread more
Anne Davey
Anne Davey
13:34 14 Feb 23
Top class way of renewing your British Passport. There service is fantastic and they took all the hassle out of the... process. It was all done over email and the courier collected the documents and delivered my new passport directly to my house. Highly recommended.read more
Meena Dadoo
Meena Dadoo
15:09 16 Oct 22
Miguel is amazing! Very proactive and responds quickly. He even took care of helping me with another ticket because... that agent was not responding well! This was an expensive way of renewing but easier than doing it myself.read more
bunmi sodipo
bunmi sodipo
21:36 22 Sep 22
The renewal process was relatively straightforward and one was kept informed at every step in the process.I was... extremely impressed with the assistance provided by Shaun Weldon (British Passport Consultant). Whenever I had a question or needed further clarification, I was able to get in contact with him and get an answer quickly. He was able to address and answer with ease and patience to ensure I understood completely the requirements from my end. The customer service was top notch!read more
Jade Newark
Jade Newark
07:08 07 Sep 22
Excellent service from start to finish. At first seemed like an expensive option, but I can confirm it's 100% worth the... money. Seamless, stress free process. Fast turn around time and prompt communication throughout. Would highly recommend.read more
Adam Prince
Adam Prince
17:03 29 Aug 22
Really useful service! The courier and checking makes this an easy and approachable way to get a passport and worth... paying the extra for! All has worked out well. I dread to think if had used Portuguese mailing services and relied on CTT! Thankfully took the stress away from getting a passport abroad.read more
Erica Erim
Erica Erim
20:21 09 Aug 22
I hesitated briefly, but realised that this was the best solution for me to renew my passport. They made the whole... process stress-free and I'm so glad I made this choice. Everything was included in the fee, and it was well worth it to avoid tracking, mailing, and stressing over the whereabouts of my documents. Responses were prompt, and instructions easy to follow. And the speed with which I received my new passport was amazing. Couldn't have done it, I'm sure, without these friendly and efficient people.Thank you!read more
Phyllis Danko
Phyllis Danko
12:37 09 Aug 22
Canadian friends told me it could take months to obtain a passport. With no future travel plans, this wasn't going to ... be a problem for me, stateside. Using their DHL services, the whole process took less than one month! Communications were prompt, courteous. Outstanding service throughout. Thank you for this opportunity to share my appreciation for the British passport office.read more
Huw James
Huw James
11:53 07 Aug 22
This service was invaluable. There are time limits within passport application so a responsive service is invaluable.... The transmission of passports is of great concern so a service that chooses and monitors transmission via reliable courier services and methods reduces a lot of anxiety. I am a very happy client and would choose this service again.read more
Barry Worster
Barry Worster
20:24 13 Jul 22
I just received my new British passport and could not be happier with the service I received from Brittany at... MyBritishPassport.Everything was handled professionally and politely. MyBritishPassport made this daunting task go smoothly and quickly. Very happy with the service.read more
Brian Milton
Brian Milton
17:22 05 Jul 22
I can honestly say this is the first top notch service I’ve had in years!
Coryl Hindle
Coryl Hindle
10:21 20 Jun 22
Fast and efficient. The professionalism was unexpected and appreciated.
Amanda Summerfield
Amanda Summerfield
16:15 02 Jun 22
Wonderful service from Carla who made the process so easyThank youAmanda
Liezel Thomas
Liezel Thomas
13:16 25 May 22
The MOST helpful service from Christa, an absolute GEM.
Samantha Zilesnick
Samantha Zilesnick
15:28 16 May 22
Excellent service.Queries responded to quickly.Makes the overall process far less stressful.
Gary Kasza
Gary Kasza
23:46 05 Apr 22
The procedure that I had to follow was well documented and easy to complete. Brittany B, was my contact in the passport... office and was very efficient in communicating the progress of the passport.Another satisfied customer, thank you Brittany.read more
Donna Gebers
Donna Gebers
14:28 08 Mar 22
Excellent customer service! A gentleman name Shaun gave me precise updates along the way which took the stress out of... it. Thank you for doing such an excellent job Shaun!read more
Dalton Hartley
Dalton Hartley
12:16 21 Feb 22
Their service is outstanding! From the time I applied online until the time I received my new passport was a total of... THREE weeks. I cannot believe how efficient and speedy they were. I dealt with Carla and she was amazing! I can happily recommend them!read more
Wendy Williams
Wendy Williams
06:20 08 Feb 22
Letting go of your passport in a foreign country & not getting to actually see the person dealing with the renewal is... very daunting but MyBritishPassport did an awesome job. Christa kept me up to date every step of the way & assured my every concern. This is a company I would recommend to anybody looking for an easy stress free way of renewing their passport.read more
Chris Dienst
Chris Dienst
07:02 03 Feb 22
Thanks for making the passport renewal process so simple and efficient. Regular updates and clear and easy to follow... directions for each step. Would recommend them to anyone needing to renew the British passportread more
Steven Osborne
Steven Osborne
22:43 01 Feb 22
My experience with this company was absolutely fantastic. I was very skeptical, but it went smoothly. Completed in... under a month from start to finish. Great job.read more
Graham Jepson
Graham Jepson
04:54 31 Jan 22
I was dreading the prospect of renewing my passport but with terrific service from these guys it was smooth and... straightforward, and went without a hitch. Shaun continued to keep me informed so there was none of the anxiety that I had anticipated in dealing with UK Home Affairs. It was well worth the fee and I can recommend them without reservation.read more
Janet A
Janet A
16:10 30 Jan 22
Perfect for those living in the US.,This is a very efficient service. From start to finish the whole process took 21... days. I was kept up to date throughout. A big thank you to Brittany!read more
Brian Aslett
Brian Aslett
08:34 18 Jan 22
In December I realised that my UK passport only had a few months to run. I looked on line for help and got in touch... with "My British Passport". Their service was exceptional. I completed the online application, paid and sent in a photo etc. Christa kept in touch with me regularly on progress and the new passport arrived by courier a few days ago. I could not have asked for better service.read more
Keith Hulse
Keith Hulse
17:30 24 Dec 21
I thought the whole process was handled very professionally and with great care - I would not have any hesitation in... recommending this service to anyone applying for a British passportread more
Sharon Belfante-Taylor
Sharon Belfante-Taylor
15:29 24 Dec 21
Shaun was exceptionally helpful and informative. Getting your British passport renewed while living in the USA can be a... daunting challenge, but MyBritishPassport really made things so easy. I highly recommend them. The cost is very reasonable when you consider just how much renewing your passport will be without them plus all the anxiety of making sure you did it right. They are well worth the price.read more
Errol Alexander McLeod
Errol Alexander McLeod
05:52 15 Dec 21
Superb service from Shaun at MyBritishPassport. My wife's British Passport was renewed professionally and hassle-free,... with prompt communication and efficient courier collection and delivery. Most highly recommended!read more
Kay Stoler
Kay Stoler
12:56 07 Dec 21
Using their service was effortless and amazing. Their consultant, Christa Devenish was fantastic - nothing was too much... trouble, and if I didn't understand anything - Christ went out of her way to assist me. The whole experience was fast & efficient.read more
joanne harvey
joanne harvey
14:06 06 Dec 21
Extremely efficient and helpful. New passport received in 3 weeks. Shaun answered all my questions promptly and... patiently! Even refunded because I paid for my own express delivery. Couldn't be happier with the service. Fully recommend it for Brits living abroad.read more
Johan du Toit
Johan du Toit
17:12 22 Nov 21
Ive had the pleasure to have Carla handle my application at MyBristishPassport, she has been very professional and... efficient. I would highly recommend MBP to anyone looking for their passports to be renewed.read more
Sidney Allen
Sidney Allen
13:37 26 Oct 21
Very good service and well ahead of time deserve six stars
John Mathers
John Mathers
09:07 20 Oct 21
Being of the older generation, I found that dealing with My British Passport an absolute pleasure, all aspects of the... procedure of applying for new passports were handled very professionally and timeously,I have absolutely no trouble in recommending them to anyone.read more
Helen Matthews
Helen Matthews
04:47 09 Oct 21
It was my first time to use a third party to renew my british passport. I was given easy to follow step by step... instructions. The courier picked up my documents from my home en route to UK and delivered my new passport back to me a few weeks later. I can highly recommend their service. Big thanks to Hanel the lady i dealt with...read more
Mat Fforde
Mat Fforde
09:04 20 Aug 21
Sincerely thanking 'Hanel' at MyBritishPassport for her professional assistance in helping me secure my renewed British... Passport swiftly and without any hassle whatsoever! I can thoroughly recommend this service!read more
Paul Davies
Paul Davies
10:59 18 Aug 21
Very professional and helpful if I had issues. I definitely would use them again.Many Thanks
paul gould
paul gould
13:57 29 Jun 21
Excellent service from MyBritishPassport got it all sorted and back to me inside of 6 weeks.
Jane Coetzee
Jane Coetzee
13:32 07 Jun 21
Highly efficient, fast, service, with no hidden extra costs. Kept informed at all times during application, courier... service, progress report, and delivery. 24 days from collection to delivery. Would highly recommend to anyone needing a new or renewed British Passport.Thanks especially. to Hanel Smithread more
Charmaine Allen
Charmaine Allen
15:30 23 May 21
Amazing Service. First class.
Mary Tucker
Mary Tucker
18:56 13 May 21
Miguel, who handled my renewal was so professional and helpful at all times. He was so patient when I got things... wrong. Once my documents were on their way he kept me posted on what was happening. Thank you so much, I will recommend your service to anyone who needs a seamless passport renewal. Regards Mary Tuckerread more
Anneke Piscitelli
Anneke Piscitelli
23:19 04 May 21
Professional, efficient, swift, friendly. Absolute brilliant service.
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